Delivery

UK Delivery

UK Delivery (1 Business Day*) is £10 and your order will be delivered by DHL. Orders placed before 3pm Monday to Friday will be shipped on the same day. Orders placed after 3pm will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays). 

Saturday delivery available upon request.

All orders over 5 kg will be subject to additional shipping charges.

 

Europe Delivery

Europe Economy (2-5 Business Days*) is £20 and your order will be delivered by DHL.

Europe Express (1-3 Business Days*) is £25 and your order will be delivered by DHL.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery may be subject to local taxes which will be your responsibility.

All orders over 5 kg will be subject to additional shipping charges.
 

USA & Canada Delivery

Delivery to North America (1-3 Business Days*) is £30 and your order will be delivered by DHL.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery to New York and New Jersey will take 1 business days for delivery. Deliveries to the rest of North America will take 2-3 business days for delivery.

Delivery may be subject to local taxes which will be your responsibility.

All orders over 5 kg will be subject to additional shipping charges.

Rest of World Delivery

Delivery to Rest of World (2-4 Business Days*) is £30 and your order will be delivered by DHL.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery may be subject to local taxes which will be your responsibility.

All orders over 5 kg will be subject to additional shipping charges.

Further Information

All orders are carefully packaged with luxurious tissue paper and placed in plain white boxes for your complete discretion.

Orders may be delivered to addresses other than the billing address. As a security precaution, a copy of the invoice may be sent to the card holder's registered home address before goods are dispatched. However for first time customers, we may request that goods are shipped to the credit card billing address only.

Unfortunately we are unable to deliver to PO Box address with the exception of the Middle East Region. If you enter a PO Box address in Bahrain, Kuwait, Libya, Qatar, Oman, Saudi Arabia and United Arab Emirates, you will be required to provide a valid telephone number. When your delivery arrives in the relevant country, our courier, will contact you to obtain a physical address for delivery.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

Any orders which are undeliverable will be returned to us by the courier. Any costs involved in the return of any undeliverable orders may be charged to the customer and will be deducted from any refund due.

All orders will require a signature upon delivery.

If you require any information regarding your order you may contact customer services on +44 (0) 20 8514 1595 during our office hours of 10AM to 5PM GMT Monday to Saturday, or via e-mail at info@zoofashions.com.